At KZ by Komal Kareer, every order is carefully checked and packed before being handed over to our delivery partner.
Order Processing
Orders are processed after successful payment and order confirmation.
The applicable processing or dispatch timeline will be mentioned on the respective product page.
Certain products may require additional time due to their design, embroidery, embellishment or production requirements.
Domestic Shipping
We ship across India to locations serviceable by our courier partners.
Delivery timelines may vary depending on the destination, courier availability and other logistical circumstances.
Cash on Delivery
Cash on Delivery (COD) is available for select destinations only.
COD availability is determined by the serviceability of the delivery address and will be displayed during checkout where available.
Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before the order is confirmed.
Order Tracking
Once your order is dispatched, tracking information will be shared with you via the contact details provided at the time of purchase.
International Shipping
We accept international orders.
International shipping charges and delivery timelines vary according to the destination country, package weight and applicable courier service.
International orders may be subject to:
- Customs duties
- Import taxes
- Local taxes
- Customs clearance charges
- Other charges imposed by the destination country
Unless expressly stated otherwise, these charges are the responsibility of the customer.
Delivery Delays
While we work with our courier partners to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control, including:
- Courier delays
- Weather conditions
- Public holidays
- Festivals and peak seasons
- Customs clearance
- Natural events
- Strikes or logistical disruptions
- Incorrect or incomplete delivery information
Such delays do not automatically qualify an order for cancellation, refund or exchange.
Incorrect Delivery Address
Customers are responsible for providing an accurate and complete delivery address, telephone number and other required information.
If an order is returned due to an incorrect address, refusal to accept delivery or repeated failed delivery attempts, additional shipping charges may apply for re-dispatch.
Damaged or Tampered Packages
If your package appears visibly damaged or tampered with upon delivery, please take photographs/videos of the package and contact us immediately.
Contact
For shipping assistance:
WhatsApp: +91 88821 90589
Email: kzkomalkareer@gmail.com